Frequently Asked Questions
Do you deliver over the weekends?Juan van der Walt
Our courier services don't do deliveries over the weekend. Only from Monday to Friday.
Can I track my order delivery status?Juan van der Walt
Yes, you can by going to our Order Tracking Page and clicking on the "Sent with Aramex" button to be redirected to Aramex's website where you can provide your tracking number. Their systems will show you a live status report on where your order is.
What are your contact numbers?Juan van der Walt
You can call us on 014 537 3722.
How are the delivery fees calculated?Juan van der Walt
We charge a flat fee of R100 for any orders below R1 000. Free shipping is only available when your order total is over R1 000 or when you choose to collect in-store.
Can I collect my order?Juan van der Walt
Yes, you are able to collect from our offices in Shop 214, Waterfall Mall, Rustenburg. Just select "Collect In-store" when checking out your order.
What payment methods do you accept?Juan van der Walt
We accept credit cards (Visa / Mastercard) via Walletdoc, Electronic Bank Transfers (EFT), and cash deposits.