Frequently Asked Questions

Frequently Asked Questions

Our courier services don't do deliveries over the weekend. Only from Monday to Friday.

Yes, you can by going to our Order Tracking Page and clicking on the "Sent with Aramex" button to be redirected to Aramex's website where you can provide your tracking number. Their systems will show you a live status report on where your order is.

Contact us at for questions related to refunds and returns.

You can call us on 014 537 3722.

We charge a flat fee of R100 for any orders below R1 000. Free shipping is only available when your order total is over R1 000 or when you choose to collect in-store.

Yes, you are able to collect from our offices in Shop 214, Waterfall Mall, Rustenburg. Just select "Collect In-store" when checking out your order.

If you have any questions regarding sales, you can contact us via phone on 014 537 3722 or via email at

We accept credit cards (Visa / Mastercard) via Walletdoc, Electronic Bank Transfers (EFT), and cash deposits.