HYLTON ACKERMANN CC t/a PC WORX
Privacy Policy & Data Protection
At PC Worx, we are committed to protecting your personal information. This policy explains how we manage, store, and process your data to ensure compliance, security, and accountability across all our services.
Where we refer to “process”, it means how we collect, use, store, make available, destroy, update, disclose, or otherwise deal with your personal information. As a general rule we will only process your personal information if this is required to deliver or offer a service, provide a product or carry out a transaction.
We may combine your personal information and use the combined personal information for any of the purposes stated in this Privacy Policy.
In this document any reference to “we” or “us” or “our” includes Our Company and any of its subsidiaries.
If you use our services, goods, products, and service channels you agree that we may process your personal information as explained under this Privacy Policy. Sometimes you may provide us with consent to process your personal information. Read it carefully because it may limit your rights.
As a global organisation this Privacy Policy will apply to the processing of personal information by any member of our company globally. If we process personal information for another party under a contract or a mandate, the other party’s privacy policy will apply to the processing.
We can change this Privacy Policy from time to time if the law or its business practices requires it.
The version of the Privacy Policy displayed on our website will apply to your interactions with us.
What is Personal Information?
Personal information refers to any information that identifies you or specifically relates to you. Personal information includes, but is not limited to, the following information about you:
• your marital status (like married, single, divorced).
• your national origin.
• your age.
• your language; birth; education.
• your financial history (like your income, third party payments made on your behalf and the like)
• your identifying number (like an employee number, identity number or passport number).
• your e-mail address; physical address (like residential address, work address or your physical location); telephone number.
• your biometric information (like fingerprints, your signature or voice).
• your race; gender; sex; pregnancy; ethnic origin; social origin; colour; sexual orientation.
• your physical health; mental health; well-being; disability; religion; belief; conscience; culture.
• your medical history (like your HIV / AIDS status); criminal history; employment history.
• your personal views, preferences, and opinions.
• your confidential correspondence; and / or another’s views or opinions about • you and your name also constitute your personal information.
• Personal information includes special personal information
What is Special Personal Information?
Personal information refers to any information that identifies you or specifically relates to you. Personal information includes, but is not limited to, the following information about you:
• your marital status (like married, single, divorced).
• your national origin.
• your age.
• your language; birth; education.
• your financial history (like your income, third party payments made on your behalf and the like)
• your identifying number (like an employee number, identity number or passport number).
• your e-mail address; physical address (like residential address, work address or your physical location); telephone number.
• your biometric information (like fingerprints, your signature or voice).
• your race; gender; sex; pregnancy; ethnic origin; social origin; colour; sexual orientation.
• your physical health; mental health; well-being; disability; religion; belief; conscience; culture.
• your medical history (like your HIV / AIDS status); criminal history; employment history.
• your personal views, preferences, and opinions.
• your confidential correspondence; and / or another’s views or opinions about • you and your name also constitute your personal information.
• Personal information includes special personal information
When will we process your personal information?
We will only process your personal information for lawful purposes relating to our business if the following applies:
• if you have consented thereto.
• if a person legally authorised by you, the law, or a court, has consented thereto.
• if it is necessary to conclude or perform under a contract, we have with you.
• if the law requires or permits it.
• if it is required to protect or pursue your, our or a third party’s legitimate interest.
When will we process your special personal information?
We will only process your personal information for lawful purposes relating to our business if the following applies:
• if you have consented thereto.
• if a person legally authorised by you, the law, or a court, has consented thereto.
• if it is necessary to conclude or perform under a contract, we have with you.
• if the law requires or permits it.
• if it is required to protect or pursue your, our or a third party’s legitimate interest.
When and from where do we obtain Personal Information from you?
• We collect personal information from the payroll or HR departments of our clients when they capture financial and non-financial information.
• We collect personal information from 3rd parties that are directly integrated with our software platform.
• We collect information about you based on your use of our products, services, or service channels.
• We collect information about you based on how you engage or interact with us such as via our support desk, emails, letters, telephone calls and surveys.
If the law requires us to do so, we will ask for your consent before collecting personal information about you from third parties.
The third parties from whom we may collect your personal information include, but are not limited to, the following:
• Partners of our company for any of the purposes identified in this Privacy Policy.
• your spouse, dependents, partners, employer, and other similar sources.
• people you have authorised to share your personal information, like a person that makes a travel booking on your behalf or a medical practitioner for insurance purposes.
• attorneys, tracing agents, debt collectors and other persons that assist with the enforcement of agreements.
• payment processing services providers, merchants, banks, and other persons that assist with the processing of your payment instructions, like EFT transaction partners.
• insurers, brokers, other financial institutions, or other organisations that assist with insurance and assurance underwriting, the providing of insurance and assurance policies and products, the assessment of insurance and assurance claims and other related purposes.
• law enforcement and fraud prevention agencies and other persons tasked with the prevention and prosecution of crime;
• regulatory authorities, industry ombudsman, governmental departments, local and international tax authorities.
• trustees, Executors or Curators appointed by a court of law.
• our service providers, agents and sub-contractors like couriers and other persons we use to offer and provide products and services to you.
• courts of law or tribunals.
• participating partners, whether retail or online, in our customer loyalty reward programmes.
• our joint venture partners; and / or